Please read through all the FAQ’s before making contact with the National Administrator with any queries.
   We are confident that the majority of your questions will be answered here.

 

Already paid for Early Bird

I have already bought a Super Early Bird or Early Bird ticket to the Conference. What does that mean in terms of registration for this online conference?

If you already registered for the face-to-face conference you don't need to pay anything but you still need to register for the online conference. When you register for the online conference you will be refunded the difference.

In the registration payment window, request an invoice but do not make any payment. Next, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting the refund, and nominating the bank BSB, bank account number and account name the refund amount should be sent to. Please title your email: ‘2021 Conference Surplus Refund Request’. AHA National office will take care of your invoice and your partial refund will be transmitted to your bank account.

I have overpaid

The online conference is a lower fee than what I have already paid, what happens to the excess funds paid?

If you already registered for the face-to-face conference you don't need to pay anything. You are eligible for refund of the surplus amount. Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.  requesting the refund and nominating the bank BSB, account number and account name the refund amount should be sent to. Please title your email: ‘2021 Conference Surplus Refund Request’.

Registration credits

Could my registration payment be held over for future events?

No, either a full refund of your face-to-face conference registration will be provided or part of the fee paid will be allocated to the online conference and the rest refunded.

How to register for the online conference

I would like to attend the online conference! I have not yet registered. How do I register?

Click on REGISTRATION & CONTACT at the top of this website. The REGISTRATION link is just below the top banner. We look forward to seeing you.

Conference format

Where is the online Conference being held? What is the format?

The conference will be held in an online forum using Zoom as the broadcasting platform. Therefore, you can attend the conference in the comfort of your own home! You will be able to access our excellent line-up of speakers on your laptop or mobile device from any location with suitable WiFi. Many of you are familiar with Zoom from our AHA webinars, and will therefore be comfortable navigating your way through the schedule. Plenty of instruction and detail will be provided in the coming weeks so that it is a smooth and easy experience for you.

Recordings

What if I can't attend all sessions? Will there be recordings?

All presentations will be recorded. They will be made available for access on the conference platform within a few hours after the live presentation. Conference registrants will retain access to the conference platform permanently so you can view or revisit conference sessions later on.

CPD points

How many CPD points is this online conference worth?

If you attend all the presentations you will be eligible for 16+ CPD points.

Claiming CPD

How will I claim CPD points for the conference?

Each presentation is linked to a small quiz. Once you have answered the quiz questions correctly an electronic CPD certificate will be issued automatically, which you can download. The quiz is dated at the time you take it rather than stamped with the conference date.

Will I see other people?

Will we be able to see each other in Gallery view such as when we have a Zoom meeting, or will it just be the view of the speaker only as it is with a webinar?

The main presentations in the schedule will show a view of the presenter only. However, during the planned break-out sessions and whilst visiting the sponsors, there will be opportunities to meet with colleagues.

Questions during presentations

How will I be able to pose questions to a presenter?

Each live presentation will be moderated so that any questions are forwarded to the presenter. Q&A sessions typically happen at the end of a presentation.

Meeting and chatting

Will there be any opportunity to meet other attendees and chat online?

There will be ‘break away’ sessions scheduled in the programme where you will meet in smaller groups online, still within Zoom. These will be opportunities to listen to a speaker present something and for discussions and questions to take place.

Special deals

Will there be conference specials from sponsors and opportunities to buy books and special deals at the online conference?

Yes, there will be a ‘virtual marketplace’ where sponsors and vendors will display special offers available for purchase as well as product information and advertising. This space will be accessible throughout the duration of the conference, with options to speak to vendors during the scheduled breaks between presentations.

Advertising opportunities

I would like to advertise and market a product during this conference. How do I find out more?

Please visit the sponsor page on our website for more details about advertising, marketing and sponsorship opportunities. Any promotions need to be relevant for homoeopaths and the AHA reserves the right to accept or decline advertisements.

I do not wish to attend the online conference

I have paid for the Super Early Bird or Early Bird registration but do not want to attend the online Conference. Am I eligible for a refund?

Yes, you are eligible for a full refund. Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.  requesting the refund, and nominating the bank BSB, account number and account name the refund amount should be sent to. Please title your email: ‘2021 Conference Full Refund Request’.